Reference

indovip138 Privacy Policy For Your Account

Clear handling covers your phone verification, wallet records and account access when you use DANA, OVO, GoPay or QRIS.

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HELP ROUTES

Get Privacy Help Through Account Support

A clear support route helps when you want to ask about personal data rather than a wallet transaction.

Access request Ask us what account details we hold by using the contact route shown in…
Correction request If your phone or account detail needs changing, tell us which field is incorrect…
Payment context For a privacy question linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual…
HANDLING DETAILS

How indovip138 Handles Your Account Data

The Privacy Policy is written around the account actions you actually take, from opening access on a phone to checking a payment reference.

Account collection

We collect account details you submit, including contact data used for phone verification.

Cookie control

Cookies and similar browser storage may remember sign-in preferences or help keep a session connected.

Access security

We use the account path and phone verification to reduce mistaken disclosure.

Retention approach

We keep account and payment references for as long as they are needed for account administration, security checks, dispute handling…

Change requests

You can ask us to correct personal details that are incomplete or inaccurate.

Policy contact

Use the account help contact route for questions about collection, cookies, retention or disclosure.

Privacy Policy Questions About Your Account

These Privacy Policy answers focus on the searches we hear from Indonesian account holders before they open access or connect a local wallet. They explain the practical path for data access, phone verification, cookies, payment references and corrections. Where a request depends on location or legal requirements, we will assess it using the applicable rule and tell you what further account step is needed.

It covers personal data linked to your account, phone verification, sign-in activity, cookies, support requests and payment references. That includes records connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity when those details are needed for matching or account security.

Phone verification helps us confirm that a request comes from the person connected with the account. We may use it before discussing personal data, changing account details or handling a privacy request, especially when the request relates to wallet status or a payment reference.

Open the account help area and use the listed contact route for a data access request. State that you are asking about the Privacy Policy, provide your registered phone detail and describe the records you want us to locate. We may request an additional identity check.

Yes. Send a correction request through the account help route and identify the field that is wrong, such as a contact detail. We will check the request against account security and applicable requirements before changing the record or explaining why a limit applies.

Yes. It explains that DANA and QRIS references may be used to match an account request, confirm status or answer a support question. Similar handling can apply to OVO, GoPay, bank transfer and virtual account references. We do not ask for your wallet PIN.

Cookies or related browser storage can keep a sign-in session and selected account preferences connected on your device. Your browser settings can limit them, but removing required storage may interrupt access or prevent a privacy request from displaying correctly.

Use the account help contact route and ask which retention point applies to your account or payment reference. We keep records only as needed for administration, security, disputes or legal duties, and access or eligibility depends on local law.

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